Updates Regarding COVID-19
About This Event
We are excited to welcome you back to the garden and hope that you will enjoy the calm and beauty that nature provides. Our top priority is the health and safety of our guests and employees and we have put numerous safety protocols in place. We ask that you observe our new temporary guidelines.
We require all guests 5 years of age or older to wear a face covering while visiting the Dallas Arboretum, unless medically unable to do so.
We appreciate everyone’s understanding as we work to ensure the safety of all guests, volunteers and staff here at the Dallas Arboretum. On March 2, 2021, Texas Governor Abbott issued an executive order rescinding statewide face mask mandates and operating capacity restrictions. He also stated that businesses may continue to limit capacity or implement additional safety protocols at their discretion. In light of this announcement, we have reviewed our safety protocols with City of Dallas Park and Recreation Staff as well as our Board of Directors.
The safety of our guests, volunteers and staff remains a priority. We have determined that we will continue to follow CDC face mask guidelines and require them for all guests ages 5 and older to enter the garden and remain on at all times unless eating or drinking. We will also remain at 50% capacity for all public and private events as well as regular daytime admission in the garden. Masks will continue to be required for volunteers and staff while working along with our social distancing requirements. We will also continue to implement heightened sanitization protocols, encourage social distancing and maintain our guest reservation system.
Tickets and parking must be reserved online or by calling Customer Service at 214.515.6615 between 9am–5pm. Members will still get in free but are also required to reserve timed tickets. Watch our video on how to reserve your timed tickets.
For a full list of temporary guidelines, accessibility and admission info, please review our Know Before You Go FAQ.
Failure to comply with the rules may result in your removal from the premises. Please note that you are visiting the Dallas Arboretum at your own risk.