We are looking for a motivated Member Service Representative to serve as the first point of contact for all membership-related questions, requests, and concerns. The Member Service Representative’s responsibilities include answering and directing phone calls, assisting with membership related issues, resolving complaints, and processing transactions. This position will also be responsible for making calls to current and lapsed members in order to renew and upgrade their membership.

Join our outstanding horticulture team to oversee efficient productivity and timely completion of duties in assigned areas. Physically perform garden labor. Work in all weather conditions. Work week is a Monday-Friday schedule; holiday and weekend schedules do apply.

Perform various general landscape maintenance and labor duties in the gardens under the supervision of a Senior Gardener or Horticulture Supervisor. Physically perform garden labor, including operation of loud equipment and transporting work materials/equipment in all weather conditions. Contribute to team effort.

Responsible for assisting Irrigation Supervisor in maintaining existing irrigation systems to established standards under limited supervision. Physically operate loud equipment and transport work materials/equipment in all weather conditions

Responsible for physically performing general and specialized maintenance and minor repairs to Arboretum water features, including fountains, pumps, ponds with fish and aquatic plants, and other related systems. Conduct water testing as needed and apply chemical treatments in accordance with industry standards and departmental policies. Maintain and properly store related equipment and supplies.  

Promptly and pleasantly answer phones. Accurately answer questions, sell tickets, and as needed redirect calls to specific departments for special assistance. Assist with various office tasks during times of slow attendance. Contribute to team effort. (Shifts available 6am-12pm, 8am-4pm and 12pm-6pm)

Collaborate with Ticket Booth Supervisor to maintain a productive and efficient work team; by coaching and training Ticket Booth agents to provide a high level of service to our guests. Assist with various office tasks during times of slow attendance. 

Assist in the oversight, coordination, and presentation of public programs for the Rory Meyers Children’s Adventure Garden (CG) to create engaging and educational public visitor experiences. Act as “Manager-on-Duty” (MOD) in absence of the Public Programs Manager, which includes working weekend days of Saturday and Sunday. This position is full-time, hourly and reports to the Public Programs Manager position.

Interact with the public within the Rory Meyers Children’s Adventure Garden providing educational experiences and positive public experiences. This position is part-time (16-32 hours/week) and reports to the Public Programs Manager. Weekend availability is preferred. Please note that the RMCAG is closed for routine maintenance from January through mid-February yearly.

Under the supervision of the Facility Manager, organize and perform cleaning duties for assigned areas (both public and staff areas) with primary attention to the Historic homes. Assist with general and special cleaning projects. Contribute to overall team effort.

The Set Up Associate will possess the ability to perform physical setup and teardown of all events. This person will also address maintenance needs as directed. Maintain equipment and keep storage areas orderly. This position will report to the Setup Supervisor.

Responsible for oversight of the daily care and maintenance of the physical property under limited direction of the Operations Manager. Create schedules and oversee custodial staff and assure that general maintenance needs are met. Follow budgetary guidelines when preparing supply order recommendations.

Responsible for the prompt daily oversight, care, and maintenance of the physical property (non-horticultural areas) including the built environment of the Main Garden, Rory Meyers Children’s Adventure Garden, and the parking garage. Assist in other garden areas as requested.  

Responsible for assisting with janitorial crew training and overseeing work flow production for efficient productivity and timely completion of duties in assigned areas. Physically perform janitorial labor, including cleaning/stocking restrooms, emptying trash on property, offices and working in all weather conditions.

Physically perform janitorial labor, including cleaning/stocking restrooms, emptying trash on property and offices, and working in all weather conditions.